We go beyond the standard ship agency services with an extensive range of complementary services covering all your needs - husbandry, bunker fuel supplies, Project & Heavy Lift Cargo Handling, ship spares logistics, underwater hull cleaning, weather routing and many more. We provide you specialized team for your specific vessel, cargo and constraints (Bulk/Feeder/Tanker/Container/RO-RO/Liner/Naval/UN-AID Cargo).

Our professional team members handle all DA accounts and financial transactions. Members of our cargo operations team are specialized to carefully arrange loading and discharge of specific commodity types. With our easy and intuitive network directory, you can quickly get in touch with our operations team in port. Also, we have quality checked and trained agents with a set of KPI’s to measure our service performance towards you. Solid connections with respective port authorities.

Ensuring all pre-arrival notices are forwarded by the Master to the respective shippers, terminals or assigns as designated in the C/P. Assisting the Master to ensure the timely filing of all advance compliance mandates. This includes the timely submission and acceptance all permissions. Providing notice to pilots, port and terminal authorities to ensure timely entrance into port and berthing availability. In tandem with the pre-arrangement of required services for the port call, ABC Shipping Lines is required to submit a preliminary port program and estimated disbursement request to ensure advance funding for the implied guarantee of payments for all necessary services required by the vessel to accomplish the obligations of the relevant C/P. To arrange inspectors, surveyors and other third parties required by the C/P, terminal/port regulations, government authorities or the Master. To arrange bunkers, fresh water or stores that are for the account of the Key Parties. Third parties requiring such services must engage the agency directly under terms that are mutually agreed. Coordination with terminals, stevedores, suppliers for prompt berthing and commencement of cargo operations is always paramount to the agent. Key Parties are to receive regular communications of all events and time lines pertaining to the vessel’s port call. Any weather events or issues pertaining to navigation or other incidents that could have any effect on the port program to be advised. The agent serves as an intermediary between the forwarder preparing the bill(s) of lading and the Key Parties. The agent secures the master’s Authority to sign original bill(s) of lading and does so only on the written authority of the Key Parties for the signing and release of original bill(s) of lading. The agent prepares a Port Log/Statement of Facts comprising the various elements in the time line of the vessel’s port call taken directly from the master’s Log Book or by third party supported documentation, such as terminal logs or tug service tickets. We are responsible to ensure the original Port Log/Statement of Facts is signed by the Master, terminal, shippers, suppliers or others as determined by the Key Parties. We provide all advance notices and key arrangements for the timely sailing of the vessel on completion of cargo operations or as determined by the Key Parties. We distribute copies of all essential documents to the key parties and their assigns. The agent prepares and submits a full disbursement account covering all expenses incurred and a reconciliation of all cash advances made by the Key Parties.

Additional agency service you will have - Liner Agent, Agent for Vessel Scrapping/Demolition, Agents for BUNKER/SHIP REPAIR. Other essential services are –
- Safe handling of your crew to secure the welfare of people
- Inward/Outward Entry with Port/Customs/Immigration.
- Chittagong Outer Port Limit (OPL) Services.
- Chittagong Outer Anchorage Services.
- Chandlers, Lube Oil and Spare Parts supply.
- Stevedores, Check Tally, Surveys Services.

Safety, security, quality and corporate compliance, are our watch words. ABC Shipping Lines is committed to meeting the highest standards, honesty and transparency in everything we do.

ABC Shipping Lines keep you fully informed of your vessel’s status prior to, during and after the port call while we promptly meet your needs and adapt to changing conditions. To further aid efficient operations planning our 24x7 phone calls and email support are always waiting for your query.